Jeff is an RSA Archer Configuration Specialist, IT Architect, and Business Analyst with over 35 years experience developing software solutions for clients in Information Technology, Financial Services, Human Resources, Energy, Sales, Travel, Retail, and Manufacturing. Jeff is a thought leader who specializes in software design, configuration, and delivery and being a trusted partner to his clients. Jeff has experience installing and maintaining the Archer platform and configuring the Archer use cases (e.g.: Issues Management, Business Impact Analysis, Third Party, PCI Management, Controls Assurance, Risk Assessment, Policy Program Management). Prior to joining Archer Experts, Jeff was an Executive IT Architect at IBM with seven published invention disclosures and had been elected to IBM’s Academy of Technology.